{"id":33644,"date":"2026-05-21T12:08:08","date_gmt":"2026-05-21T16:08:08","guid":{"rendered":"https:\/\/www.novaextermination.com\/insalubrite\/diogenes-syndrome\/"},"modified":"2026-07-30T10:45:02","modified_gmt":"2026-07-30T14:45:02","slug":"diogenes-syndrome","status":"publish","type":"insalubrite","link":"https:\/\/www.novaextermination.com\/en\/insalubrite\/diogenes-syndrome\/","title":{"rendered":"Diogenes syndrome"},"content":{"rendered":"\n<!--NOVA_HERO_START--><div class=\"nova-hero-src\" data-imgs=\"https:\/\/www.novaextermination.com\/wp-content\/uploads\/2026\/07\/hero-background-insalubrite-1.jpg|https:\/\/www.novaextermination.com\/wp-content\/uploads\/2026\/07\/hero-background-insalubrite-2.jpg|https:\/\/www.novaextermination.com\/wp-content\/uploads\/2026\/07\/hero-background-insalubrite-3.jpg|https:\/\/www.novaextermination.com\/wp-content\/uploads\/2026\/07\/hero-background-insalubrite-4.jpg|https:\/\/www.novaextermination.com\/wp-content\/uploads\/2026\/07\/hero-background-insalubrite-5.jpg\" hidden=\"\"><\/div><style>.nova-hero-slides<span>position:absolute;inset:0;z-index:0;overflow:hidden.nova-hero-slide<span>position:absolute;inset:0;background-size:cover!important;background-position:center!important;background-repeat:no-repeat!important;opacity:0;transition:opacity .55s ease-in-out.nova-hero-slide.on<span>opacity:1.nova-hero-slides:after<span>content:'';position:absolute;inset:0;background:rgba(0,0,0,.32);z-index:1;pointer-events:none.nova-hero-live h1,.nova-hero-live h2,.nova-hero-live h3,.nova-hero-live h4,.nova-hero-live h5,.nova-hero-live p,.nova-hero-live li,.nova-hero-live span,.nova-hero-live .elementor-heading-title,.nova-hero-live .elementor-widget-text-editor,.nova-hero-live .elementor-widget-text-editor *<span>color:#fff!important<\/style><script>(function(){var S=document.querySelectorAll('.nova-hero-src');var node=S[S.length-1];var imgs=(node.getAttribute('data-imgs')||'').split('|').filter(Boolean);if(imgs.length<2)return;function findHero(){var best=null,bt=1e9,els=document.querySelectorAll('.e-con,.elementor-section,section');for(var i=0;i<els.length;i++){var el=els[i],bg=getComputedStyle(el).backgroundImage,r=el.getBoundingClientRect();if(bg){if(bg.indexOf('url(')>=0){if(\/wp-content\\\/uploads\/.test(bg)){if(r.width>300){if(r.height>140){if(r.top<820){if(r.top<bt)<span>bt=r.top;best=el;return best;}function init(){if(node.__done)return;var hero=findHero();if(!hero)return;node.__done=1;hero.classList.add('nova-hero-live');if(getComputedStyle(hero).position==='static')hero.style.position='relative';var w=document.createElement('div');w.className='nova-hero-slides';imgs.forEach(function(u,i)<span>var s=document.createElement('div');s.className='nova-hero-slide'+(i===0?' on':'');s.style.backgroundImage='url(\"'+u+'\")';w.appendChild(s););hero.insertBefore(w,hero.firstChild);hero.style.backgroundImage='none';[].forEach.call(hero.children,function(c){if(c!==w)<span>if(getComputedStyle(c).position==='static')c.style.position='relative';c.style.zIndex='2';);var n=imgs.length,cur=0,sl=w.children;setInterval(function()<span>sl[cur].classList.remove('on');cur=(cur+1)%n;sl[cur].classList.add('on');,4000);}if(document.readyState!=='loading')init();else document.addEventListener('DOMContentLoaded',init);window.addEventListener('load',init);})();<\/script><!--NOVA_HERO_END-->\n\n<!--NOVA_RATING_START--><div class=\"nova-rating-src\" hidden=\"\"><a href=\"https:\/\/search.google.com\/local\/reviews?placeid=ChIJrwH6caP-yEwR6PfHI875QhI\" target=\"_blank\" rel=\"noopener nofollow\" class=\"nova-rating-link\"><span class=\"rstars\">\u2605\u2605\u2605\u2605\u2605<\/span><span class=\"rtext\">4.9\/5 \u2022 203 Google reviews<\/span><\/a><\/div><style>.nova-rating-hero<span>text-align:center;margin:12px auto 4px;position:relative;z-index:3.nova-rating-hero .nova-rating-link<span>text-decoration:none;display:inline-block.nova-rating-hero .rstars<span>font-size:27px;letter-spacing:4px;line-height:1;filter:drop-shadow(0 1px 3px rgba(0,0,0,.5)).nova-rating-hero .rstars,.nova-hero-live .nova-rating-hero .rstars<span>color:#FBBC05!important.nova-rating-hero .rtext<span>display:block;color:#fff;font-weight:700;font-size:16px;margin-top:5px;text-shadow:0 1px 5px rgba(0,0,0,.6)<\/style><script>(function(){var S=document.querySelectorAll('.nova-rating-src');var node=S[S.length-1];if(!node)return;function init()<span>if(node.__rdone)return;var h1=document.querySelector('h1');if(!h1)return;node.__rdone=1;var b=document.createElement('div');b.className='nova-rating-hero';b.innerHTML=node.innerHTML;var anchor=h1.closest('.elementor-widget')||h1;anchor.parentNode.insertBefore(b,anchor.nextSibling);if(document.readyState!=='loading')init();else document.addEventListener('DOMContentLoaded',init);window.addEventListener('load',init);})();<\/script><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"Product\", \"name\": \"Syndrome de Diog\u00e8ne\", \"description\": \"Service d'extermination : Syndrome de Diog\u00e8ne. Nova Extermination, exterminateur certifie sur la Rive-Sud de Montreal et en Monteregie.\", \"brand\": <span>\"@type\": \"Brand\", \"name\": \"Nova Extermination\", \"aggregateRating\": <span>\"@type\": \"AggregateRating\", \"ratingValue\": \"4.9\", \"reviewCount\": \"203\", \"bestRating\": \"5\", \"worstRating\": \"1\"<\/script><!--NOVA_RATING_END-->\n<p>Diogenes syndrome is a behavioral disorder that manifests itself in extreme neglect of personal and home hygiene, accumulation of objects or waste, and social isolation. The person concerned often refuses help. <\/p>\n<p><em>Our approach begins with respect for the dignity of the person. We work in conjunction with CLSCs, social workers or the family to intervene when the person consents. No forced intervention.  <\/em><\/p>\n<p>Nova Extermination operates on the South Shore with guaranteed discretion and possible coordination with CLSC, family or notary according to your needs. License RBQ 5734 75930 01. <\/p>\n<h2>Our approach to this situation<\/h2>\n<p>These interventions are not alike. We adapt the course to your pace and the sensitivity of the situation. No pressure, no judgment, no irreversible action without your explicit agreement.  <\/p>\n<p><strong>Discretion:<\/strong> unidentified vehicles available on request, intervention at discreet times, absolute confidentiality.<\/p>\n<h2>How the procedure is carried out step by step<\/h2>\n<p>Discreet preliminary assessment (ideally in the presence of a relative or a social worker), sorting and preservation of valuables or emotional objects upon consultation, removal and disposal of waste and organic matter, complete disinfection, removal of unsanitary elements (carpets, mattresses), deodorization.<\/p>\n<p><strong>Average duration:<\/strong> 1 to 5 days depending on the size, in several sessions if necessary.<\/p>\n<h2>Underwriting and Inspection<\/h2>\n<p>First evaluation without obligation, at your home and at your own pace.<\/p>\n<p>Here are the service variants we offer for this need:<\/p>\n<ul>\n<li>Initial assessment and quote<\/li>\n<li>First intervention session (priority area)<\/li>\n<li>Complete intervention (several sessions spaced out)<\/li>\n<\/ul>\n<h3>What influences the quote<\/h3>\n<ul>\n<li>Surface or volume to be treated<\/li>\n<li>Extent of the infestation or situation<\/li>\n<li>Accessibility of the areas concerned<\/li>\n<li>Response time requested (planned or emergency)<\/li>\n<li>Scope of the desired warranty<\/li>\n<li>Documentation required for insurer, notary or audit<\/li>\n<\/ul>\n<p>The inspection is <strong>non-binding<\/strong>. We evaluate on site (or by phone as the case may be) and give you a written estimate adapted to your building before any work begins. No unpleasant surprises at the end.  <\/p>\n<h2>Additional services possible<\/h2>\n<ul>\n<li><a href=\"\/insalubrite\/\">Unsanitary services<\/a><\/li>\n<li><a href=\"\/amassement-compulsif\/\">Intervention on compulsive hoarding<\/a><\/li>\n<li><a href=\"\/nettoyage-logement-insalubre\/\">cleaning of unsanitary housing<\/a><\/li>\n<li><a href=\"\/desinfection-logement\/\">Complete housing disinfection<\/a><\/li>\n<\/ul>\n<h2>Questions<\/h2>\n<h3>How does the first visit go?<\/h3>\n<p>Confidential, without obligation. We assess the situation, discuss your expectations, prepare a written quote. No photos taken without your permission.  <\/p>\n<h3>Do I have to be present during the operation?<\/h3>\n<p>Not necessarily. You can give us written instructions, designate a loved one as a contact person, or be present at certain key sessions. <\/p>\n<h3>How long does the complete procedure take?<\/h3>\n<p>From a few hours to several weeks depending on the situation. For serious cases, we space out the sessions to respect the rhythm. <\/p>\n<h3>How do you guarantee confidentiality?<\/h3>\n<p>Confidentiality agreement signed upon request, unidentified vehicles possible, single contact person at Nova, no public testimony.<\/p>\n<h3>Does home insurance cover this type of intervention?<\/h3>\n<p>Depending on the case and the cause. For post-mortem cleaning, some contracts include specific coverage. <\/p>\n<h2>Contact Nova Extermination<\/h2>\n<p>Inspection within 24 hours, quick intervention. Intervention the next day. Coverage assessed on a case-by-case basis, depending on the condition of the building. Call <strong>514 666 6682<\/strong> or fill out the contact form for confidential evaluation.   <\/p>\n<p><small>Nova Extermination, RBQ license 5734 75930 01. Service 7 days a week, including public holidays. Health Canada Licensed Products.  <\/small><\/p>\n\n<!--NOVA_FAQ_START--><style>.nova-faq<span>max-width:900px;margin:44px auto;padding:0 16px;font-family:'Inter',sans-serif.nova-faq__title<span>font-family:'Montserrat',sans-serif;font-size:28px;font-weight:700;color:#BF1E2E;text-align:center;margin:0 0 26px.nova-faq__item<span>border:1px solid #ececec;border-radius:10px;margin-bottom:12px;background:#fff;box-shadow:0 2px 8px rgba(0,0,0,.04);overflow:hidden.nova-faq__item[open]<span>box-shadow:0 6px 18px rgba(0,0,0,.09).nova-faq__q<span>font-family:'Montserrat',sans-serif;font-weight:600;font-size:17px;color:#1a1a1a;padding:18px 52px 18px 20px;cursor:pointer;list-style:none;position:relative.nova-faq__q::-webkit-details-marker<span>display:none.nova-faq__q::after<span>content:'+';position:absolute;right:20px;top:50%;transform:translateY(-50%);font-size:26px;line-height:1;color:#BF1E2E;font-weight:400;transition:transform .2s.nova-faq__item[open] .nova-faq__q::after<span>content:'\\2212'.nova-faq__a<span>padding:2px 20px 20px;color:#444;font-size:16px;line-height:1.65.nova-faq__a p<span>margin:0\/* remplace la FAQ generique du gabarit sur les pages de service *\/.elementor-element-a5f60a6<span>display:none!important<\/style><section class=\"nova-faq\" aria-label=\"Foire aux questions\"><h2 class=\"nova-faq__title\">Frequently Asked Questions: Diogenes Syndrome<\/h2><details class=\"nova-faq__item\"><summary class=\"nova-faq__q\">How does Nova Extermination intervene in a case of Diogenes syndrome?<\/summary><div class=\"nova-faq__a\"><p>Diogenes syndrome is often characterized by extreme hoarding, neglect of hygiene, and isolation, requiring both technical and profoundly human intervention. We carry out the complete clean-up of the premises with empathy, without judgment, and with respect for the person concerned. Nova Extermination discreetly accompanies residents of Longueuil, Saint-Bruno and the entire South Shore.  <\/p><\/div><\/details><details class=\"nova-faq__item\"><summary class=\"nova-faq__q\">Do you approach these situations with empathy and without judgment?<\/summary><div class=\"nova-faq__a\"><p>Yes, that&#8217;s the foundation of our approach. Diogenes syndrome is a real human distress, and we intervene with respect, patience and kindness towards the person and their loved ones. Nova Extermination collaborates delicately, taking into account the psychological dimension of the situation throughout the Mont\u00e9r\u00e9gie.  <\/p><\/div><\/details><details class=\"nova-faq__item\"><summary class=\"nova-faq__q\">What does the sanitation of a home affected by Diogenes syndrome include?<\/summary><div class=\"nova-faq__a\"><p>The intervention includes the evacuation of accumulated waste and bulky items, deep cleaning, disinfection of surfaces, treatment of odours and often the elimination of installed pests. Each step is carried out methodically and respectfully, with a view to restoring a safe living environment. Nova Extermination coordinates everything with discretion.  <\/p><\/div><\/details><details class=\"nova-faq__item\"><summary class=\"nova-faq__q\">Are your interventions kept confidential?<\/summary><div class=\"nova-faq__a\"><p>Absolutely. Confidentiality is paramount in these delicate situations, and we intervene without visible signage when desired. Nova Extermination rigorously protects the privacy of the individual and his or her family at every stage. Your dignity and tranquility remain our priority.   <\/p><\/div><\/details><details class=\"nova-faq__item\"><summary class=\"nova-faq__q\">How much does a Diogenes syndrome procedure cost?<\/summary><div class=\"nova-faq__a\"><p>The price is established on the basis of an evaluation, depending on the extent of the situation, the volume to be evacuated and the state of insalubrity of the premises. Nova Extermination discreetly travels to assess the situation on the South Shore before proposing an adapted and respectful approach. This professional service is paid for and carried out by a team trained in these realities.  <\/p><\/div><\/details><details class=\"nova-faq__item\"><summary class=\"nova-faq__q\">Can you guarantee a definitive result in a case of Diogenes syndrome?<\/summary><div class=\"nova-faq__a\"><p>We are restoring the place to a healthy and safe state, but Diogenes syndrome has a human dimension that goes beyond sanitation alone. The results are assessed on a case-by-case basis, and support or follow-up is often necessary to prevent further deterioration. Nova Extermination favors honesty and respect over a promise of total warranty.  <\/p><\/div><\/details><\/section><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"Comment Nova Extermination intervient-il dans un cas de syndrome de Diog\u00e8ne?\", \"acceptedAnswer\": <span>\"@type\": \"Answer\", \"text\": \"Le syndrome de Diog\u00e8ne se caract\u00e9rise souvent par une accumulation extr\u00eame, une n\u00e9gligence de l'hygi\u00e8ne et un isolement, exigeant une intervention \u00e0 la fois technique et profond\u00e9ment humaine. Nous proc\u00e9dons \u00e0 l'assainissement complet des lieux avec empathie, sans jugement, et en respectant la personne concern\u00e9e. 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Nova Extermination collabore avec d\u00e9licatesse, en tenant compte de la dimension psychologique de la situation partout en Mont\u00e9r\u00e9gie.\", {\"@type\": \"Question\", \"name\": \"Que comprend l'assainissement d'un logement touch\u00e9 par le syndrome de Diog\u00e8ne?\", \"acceptedAnswer\": <span>\"@type\": \"Answer\", \"text\": \"L'intervention comprend l'\u00e9vacuation des d\u00e9chets et encombrants accumul\u00e9s, le nettoyage en profondeur, la d\u00e9sinfection des surfaces, le traitement des odeurs et souvent l'\u00e9limination de nuisibles install\u00e9s. Chaque \u00e9tape est men\u00e9e avec m\u00e9thode et respect, dans un souci de r\u00e9tablir un milieu de vie s\u00e9curitaire. Nova Extermination coordonne l'ensemble avec discr\u00e9tion.\", {\"@type\": \"Question\", \"name\": \"Vos interventions demeurent-elles confidentielles?\", \"acceptedAnswer\": <span>\"@type\": \"Answer\", \"text\": \"Absolument. La confidentialit\u00e9 est primordiale dans ces situations d\u00e9licates, et nous intervenons sans signalisation visible lorsque cela est souhait\u00e9. Nova Extermination prot\u00e8ge rigoureusement la vie priv\u00e9e de la personne et de sa famille \u00e0 chaque \u00e9tape. Votre dignit\u00e9 et votre tranquillit\u00e9 demeurent notre priorit\u00e9.\", {\"@type\": \"Question\", \"name\": \"Combien co\u00fbte une intervention li\u00e9e au syndrome de Diog\u00e8ne?\", \"acceptedAnswer\": <span>\"@type\": \"Answer\", \"text\": \"Le prix est \u00e9tabli sur \u00e9valuation, selon l'ampleur de la situation, le volume \u00e0 \u00e9vacuer et l'\u00e9tat d'insalubrit\u00e9 des lieux. Nova Extermination se d\u00e9place discr\u00e8tement pour \u00e9valuer la situation sur la Rive-Sud avant de proposer une d\u00e9marche adapt\u00e9e et respectueuse. Ce service professionnel est payant et r\u00e9alis\u00e9 par une \u00e9quipe form\u00e9e \u00e0 ces r\u00e9alit\u00e9s.\", {\"@type\": \"Question\", \"name\": \"Pouvez-vous garantir un r\u00e9sultat d\u00e9finitif dans un cas de syndrome de Diog\u00e8ne?\", \"acceptedAnswer\": <span>\"@type\": \"Answer\", \"text\": \"Nous redonnons aux lieux un \u00e9tat salubre et s\u00e9curitaire, mais le syndrome de Diog\u00e8ne comporte une dimension humaine qui d\u00e9passe le seul assainissement. Les r\u00e9sultats s'\u00e9valuent au cas par cas, et un accompagnement ou un suivi est souvent n\u00e9cessaire pour pr\u00e9venir une nouvelle d\u00e9gradation. Nova Extermination privil\u00e9gie l'honn\u00eatet\u00e9 et le respect plut\u00f4t qu'une promesse de garantie totale.\"]}<\/script><!--NOVA_FAQ_END-->\n","protected":false},"excerpt":{"rendered":"<p>Specialized intervention with Diogenes syndrome, in conjunction with CLSCs and social workers. 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